Mango Tours' New Website FAQ



A website can mean new opportunities, especially for digital forward businesses like Mango Tours. With 24/7
call services along with physical locations and offices across the US, social media and online connectivity is a
big part of any business nowadays. With the introduction of a new website, there will be a few bugs here and
there.


Here are three of the most asked questions concerning our newest incarnation of the Mango Tours website.
1. I can't get through with my booking, site keeps on crashing.
The following are the possible reasons why this may occur for you:
(a) Pop-up message was blocked or disabled on the desktop/phone browser or settings.
(b) Unable to load the whole website content due to intermittent internet connection.
The Mango Tours' website also has session expiration, so please maximize the allotted 10-15 minutes to get the
booking done.
2. The CONTINUE button freezes when trying to book one-way.
When this happens, check your internet connection and refresh the page. You can also clear your cache through the
browser's settings. If the problem persists, you can contact our 24/7 US toll-free number at 1-866-2-MANILA (626452).
3. The fare from your ad is not consistent with the fare that is in your site.
Advertised fares in all our social media platforms are available by the time of posting. However, airline fares are subject
to change and availability without prior notice. The cheapest fares are almost always availed quickly,leaving slightly
higher-priced seats left for booking. As a travel agency, we can't do anything about that since it's under the policy of the
airline featured.

Do you have any questions or concerns? Call our toll-free number 1-866-2-MANILA (626452) or email us at
marketing.dept@mangotours.com